Privacy Policy
No mobile information provided to NJ Eye and Ear will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Use of Information
Your information is used to provide medical services, process payments, communicate with you, and improve our services. We may use 10DLC compliant messaging services for secure text-based communication. When you provide your contact information through our website, patient forms, or during the course of care, you authorize us to use it for the following purposes:
· Appointment reminders and care-related follow-ups
· Educational resources and health updates
· Information about services, seasonal tips, and promotions
· Practice news and relevant communications
These communications may be delivered via:
· Text message (SMS)
· Phone call or voicemail
· Automated or prerecorded messages
Your Consent to Communicate
By providing your phone number and/or email address, you consent to receive communications from NJ Eye and Ear at the contact information you provide, including through:
· Automated calling/text systems
· Prerecorded voice messages
· Marketing emails or text messages
Data Security
We implement various security measures to ensure the protection of your personal information against unauthorized access, alteration, disclosure, or destruction.
Consent for 10DLC Messaging
By providing your mobile phone number, you consent to receive text messages from us for appointment reminders, treatment follow-up, and other healthcare-related communications. Standard message and data rates may apply.
Message Content and Frequency:
Our text messages are intended to provide valuable information related to our services or products. We commit to sending messages at a reasonable frequency and ensuring the content is relevant and appropriate.
Opt-Out Policy
You have the right to “opt out” of 10DLC messaging services at any time. To opt-out, you can reply with a specific keyword like 'STOP' or contact our office directly.
Prohibited Content
We strictly adhere to regulations prohibiting certain types of content. This includes, but is not limited to, content related to SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), as well as any fraudulent, malicious, abusive, or illegal content.
Data Protection and Privacy:
We prioritize the security and confidentiality of your personal information. Our systems and processes are designed to protect your data and comply with relevant data protection laws.
Your consent is voluntary and not a condition of receiving medical treatment. Message and data rates may apply.
HIPAA Notice
We are committed to maintaining the confidentiality of your protected health information (PHI) in accordance with HIPAA. Any communication that contains PHI will be handled securely and in compliance with all applicable privacy standards.
Opt-Out Options
You can opt out of communications at any time:
· Text messages: Reply “STOP” to unsubscribe
· Emails: Click “Unsubscribe” at the bottom of any email
·
Phone calls: Contact our office directly at
(201) 408-4441.